REIG Terms of Service & Privacy Policy

Terms of Service

UPDATED: June 4, 2020 Be sure to read through the Terms of Service for REI Grow, so there is no confusion about the service we make available to you.

We at REI Grow may update our Terms of Service at any time, and when we do, they will be available on our website. Your ongoing use of your REI Grow website following an update confirms your consent to the update.  Any new features that REI Grow release are subject to these terms. Violation of any of the terms may result in the termination of your account.

By using the REIGrow.com (“Service”), you are agreeing to be bound by the following terms and conditions:

Using Your REI Grow Website(s) and REI Grow Service

  1. You agree and warrant that you will not use the website to:
    1. Conduct business that is illegal in your state
    2. Post anything that is false, fraudulent, or misleading
    3. Post anything that is unlawful, threatening, abusive, libelous, defamatory, or sexually explicit
    4. Post anything that does not belong to you, that you do not have the legal right to post, or that impersonates someone else
    5. Send any unsolicited advertisements (SPAM)
    6. Reproduce, duplicate, copy, sell, resell or exploit any portion of the website.
  2. You are required to provide your legal full name, a valid email address, and any other information requested in order to maintain service.
  3. You are responsible for all content posted and activity that occurs under your account.
  4. Your login may only be used by the account owner. A single login shared by multiple people (even within your company or organization) is not permitted.
  5. You are responsible for the security of your account, including password. We are not liable for any loss or damage from your failure to maintain a strong and private password.
  6. Use of REI Grow Content On Non-REI Grow Websites Is Prohibited. You agree not to post REI Grow content on another platform or website. Posting any of our stock website content on any website outside of our system is prohibited. We will pursue any website hosting any of our copyright protected content with a request to cease and desist and/or we will pursue every measure possible including requesting the web host to remove the website containing the protected material.
  7. REI Grow provides website backup on a regular basis, however, it is still a good idea to keep a copy of any content you produce in a separate location. As part of backup and maintenance, your content may be transferred unencrypted over various networks. REI Grow is not responsible for loss of content.
  8. We are not liable for the accuracy of content posted on your website(s).  Any agreements you make with others through the website are strictly between you and the third party.  Investigate appropriately before dealing with someone you do not know.  We are not responsible or liable for any claim, loss, or damage, of any kind related to your use of the website.
  9. Your site may be used by REI Grow for marketing or other purposes without payment or any other consideration to you. You may not remove our branding from your account.
  10. If your bandwidth usage significantly exceeds the average bandwidth usage of our customers, we reserve the right to immediately disable your account or throttle your file hosting until you reduce your bandwidth consumption.
  11. We may collect information you provide to us.  We may share your personal information if required to do so by law or in order to enforce these terms.
  12. YOU ARE USING THE WEBSITE ENTIRELY AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND.  ALL EXPRESS AND IMPLIED WARRANTIES, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.
  13. WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES DUE TO YOUR USE OF THE WEBSITE.
  14. Our Legal Terms shall be treated as though it were executed and performed in the State of Texas, within the United States and shall be governed by and construed in accordance with the laws of Texas without regard to conflict of law principles.
  15. IF YOU ARE DISSATISFIED WITH THE WEBSITE, YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, OR HAVE ANY OTHER DISPUTE OR CLAIM WITH US OR ANOTHER USER OF THE WEBSITE, YOUR SOLE AND EXCLUSIVE REMEDY AGAINST US IS TO DISCONTINUE USING THE WEBSITE.  OUR LIABILITY RELATED TO YOUR USE OF THE WEBSITE IS LIMITED TO $100 IN THE AGGREGATE FOR ALL CLAIMS. ANY CLAIM YOU MAY HAVE RELATED TO YOUR USE OF THE WEBSITE MUST BE COMMENCED BY FILING SUIT IN Travis County, Texas, WITHIN ONE (1) YEAR OF THE EVENT UPON WHICH THE CLAIM IS BASED FIRST OCCURRED.
  16. You agree to indemnify and hold us harmless from any claim or demand, including attorney fees and court costs, made by any third party related to your use of the website.
  17. REI Grow reserves the right to adjust pricing of plans and/or services at any time, which includes but is not limited to existing user accounts and/or new user accounts. As with any other expense in your business, as we improve and innovate on our product we incur more expenses to create a better and better tool for your business.
  18. We do not screen any content you post.  We do have the right, in our sole discretion, to remove any content from the website.
  19. We do not allow the creation of forms or other material that would capture and store sensitive information on the sites including but not restricted to Credit Card information or Social security numbers.
  20. If we fail to exercise or enforce any right or provision of the terms, we do not waive that right or provision.  These terms constitute the entire agreement between us and govern your use of the website, superseding any prior agreements between us (including, but not limited to, any prior versions of the Terms of Service).
  21. Your account may be terminated at any time for violation of these terms.  In the event your account is terminated, no refund will be due to you. Termination will result in the deactivation or deletion of your account or your access to your account, and the forfeiture and relinquishment of all content in your account.
  22. By using REI Grow, you agree to allow our team to proactively run tests using your website with the intention of improving conversion rates over the long-term, with or without notice.

Search Engine Optimization

  1. You understand and accept that the results of search engine optimization are not guaranteed due to certain factors being outside our control.
  2. Search engines frequently make changes to their search algorithms which may impact your results.
  3. You understand and accept that you may see no improvement of your website rankings or that there is the chance of a search engine not including your website in their search index.

Trial, Payment, Upgrading, and Downgrading Accounts

  1. A valid credit card is required to sign up for an REI Grow account. You will be charged for the first month when you sign up. All monthly fees are due in advance on a monthly basis.
  2. If your card is declined and your credit card is not updated within 10 days, we reserve the right to cancel your account and deactivate your sites.
  3. Our system will continue to automatically attempt to process an active account’s overdue invoices for 30 days.
  4. REI Grow will attempt to communicate if your account is in arrears. Communications include, but are not limited to, email, chat, sms/text, phone calls, and ringless voicemails.
  5. Once the account has been delinquent for 30 days, any site(s) under your account will immediately be unavailable and all content permanently deleted.
  6. If you have chosen the option to pay one annual payment for your subscription, the renewal and cancellation policy is the same as above. You have a full 30 days to try out your account and cancel within that time to receive a full refund, per these terms. There are no pro-rated refunds on annual accounts if you cancel more than 30 days after the initial purchase.
  7. Each customer is entitled to only 1 refund under our 30-day guarantee. If you sign up and cancel within 30 days of signing up and receive a refund then sign up at a later date, you’re not eligible for a refund if you cancel again within the first 30 days.
  8. Each customer is limited to one special or discount upon signing up for a subscription.
  9. There is a 3% refund fee for each invoice that is refunded outside of the 30-day money-back guarantee.
  10. For any upgrade or downgrade in plan level, your credit card will automatically be charged the new rate on your next billing cycle.
  11. Downgrading your account may cause loss of content, features, or capacity of your account. We do not accept any liability for such loss.
  12. Sales Tax. All fees are exclusive of taxes, which we will charge as applicable. You agree to pay any taxes applicable to your use of the Subscription Service. You shall have no liability for any taxes based upon our gross revenues or net income.

Cancelation and Termination

  1. To cancel your account, you must log into your account at REIGrow.com/dashboard and click the “Cancel” button. Cancellations won’t be considered final until you’ve clicked the “Cancel” button inside of your account on your end. You fully control your own cancellation process. Immediately when you click the Cancel button our system stops all future billings. We may reach out to you to get feedback or see if we can help you afterward, but all future billings stop once you click the Cancel button for your subscription.
  2. Cancellation is effective the day after you confirm your cancellation via email with our support team.  Future monthly/annual charges will not be charged after the date of cancellation. There are no refunds on monthly or annual payments already made. The annual plan is intended for customers who are committed to utilizing REI Grow in their business for at least 12 months and want the discount in exchange.
  3. Upon cancellation, all of your content may be immediately and automatically be deleted from the Service. This information can not be recovered once your account is canceled.
  4. If you cancel your subscription within 30 days of signing up, you will be refunded your first month upon your request.  If you cancel your account after 30 days of signing up, you will not receive a refund and the account will remain active for your remaining subscription time.
  5. If your account was canceled and you return to REI Grow, you will be reactivated under the current plans and rates.

Privacy Policy

What information do we collect?

We collect information from you when you fill out a form on our website.

When submitting information on our site, as appropriate, you may be asked to enter your: name, email address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used to provide services to you. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested. This may include sending you periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party vendors

We may offer third party products or services on our website. These third party sites have their own privacy policies. We are not responsible for, nor have liability for the content and activities of these third party sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.

Remarketing

This site uses remarketing tracking cookies, including but not limited to the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Google, whose services we use, place cookies on web browsers in order to serve ads based on past visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

In addition to using cookies and re-marketing technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our website (e.g., to allow them to tailor ads on third-party services). These companies may deliver ads that might also place cookies and otherwise track user behavior.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

California Online Privacy Protection Act Compliance

We will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Other information collected

Our company is a real estate services firm that may require you submitting certain information so we can help you in your situation. This information may include your contact info, information about your property, or even in some cases financial information needed to help us analyze your property and situation. This information is for our use only and will not be shared with outside parties unless as required to help us help you solve your real estate situation.

Privacy policy is for online use only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Privacy policy changes

If we decide to update our privacy policy, any new changes will be posted to this page.

How to contact us

If there are any questions regarding this privacy policy please contact us.

Thank you,

REI Grow