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Frequently Asked Questions...

Indeed! We have a first-class support team available to answer your questions 24 hours a day, 7 days a week! Feel free to reach out anytime, and we’ll be ready to assist you. Additionally, our dedicated support ensures prompt and reliable assistance whenever you need it.

Absolutely! There are NO long-term contracts or commitments with REI Grow. So you can use our services month to month and cancel at any time you’d like! We believe in providing flexibility that aligns with your needs and goals.

No! We give constant updates to our software, add new templates and you get it all for FREE! Because REI Grow is on the cloud, when we make an update or add new features, they automatically show up in your account!

Absolutely! You retain full ownership of any content, including your users. REI Grow doesn’t have permission to use that content or contact your users for any reason. Your data and ownership are paramount, and we respect and uphold that integrity.

Certainly! As with most “software-as-a-service” platforms, when you cancel your account, your data will become inaccessible. But don’t worry, before canceling, you have the opportunity to download CSV files of your contacts and members. Alternatively, you can “pause” your account, and we’ll keep everything backed up, waiting for your return whenever you decide to come back again later!